ISO Certification

The Brenan Group of funeral homes are proud to have been one of the first funeral service providers in North America to have successfully implemented a registered quality management system meeting the internationally recognized ISO standard. More than 15 years later this remains a rare achievement.

Our quality management system ensures that we always strive to meet and exceed our customers' expectations through planning, training and consistency of practices and procedures. It also requires that we regularly measure customer satisfaction and continually seek ways to improve our services.

Our quality management system is subjected to regular internal and external audits to ensure that it continues to function for the benefit of our customers and within the parameters of the ISO standard.