COVID-19  -  SPECIAL PUBLIC HEALTH MEASURES

Updated: Thursday, March 26

Dear Friends

We want to keep you up-to-date on what we are doing to ensure that we remain available to serve you during the current public health crisis, while protecting the health and well-being of our community, customers and staff.

WE’RE STILL HERE TO SERVE YOU

First and foremost, we are and will continue to be here to serve you at times of loss, however, following the declaration of a state of emergency by the Province of New Brunswick and respecting the guidance of health authorities we have CLOSED OUR FACILITIES TO PUBLIC ACCESS.

Until further notice, while we will continue our work for the families who need us, our doors will be locked and we are asking that you call to make an appointment before coming to the funeral home. 

We are now fully able to conduct arrangements by telephone for your safety, and ours, however we are meeting families, under strictly applied sanitary guidelines, where that is preferred.

In either situation, our funeral directors are prepared to guide families through their choices for addressing their needs in these difficult circumstances. They can outline service options including postponing some or all of the memorialization process which many of our families have already chosen to do.

By provincial declaration any gathering is limited to 10 or fewer people, but we understand that families may need an opportunity to spend time with their loved one. Talk to your director about what arrangements may be possible for the immediate family.

Our preplanning staff also remain available, by telephone, to assist you and answer any questions you may have. Contact them through the funeral homes or here.

VISITING THE FUNERAL HOME –
PLEASE PROTECT YOURSELF AND OTHERS

For obvious reasons, we must take all necessary precautions to try and ensure the safety of our customers and our staff, so if you are feeling unwell, having flu-like symptoms, or running a fever, please do not leave home. We are requiring the same of our staff.

If you have travelled anywhere outside of New Brunswick and not completed the mandatory 14-day period of self-isolation, please do not put others at risk by coming to the funeral home.

We will be inquiring as to your health and travel status before setting appointments.

HOW CAN YOU HELP?

For those who are seeking to support a grieving family, under current circumstances we encourage you to consider offering comfort from a distance. Pledge a memorial donation by phone or on our website where you may also send condolences. Send a card or note or simply call to offer sympathies. It remains important to reach out but please do so safely.

Finally, please remember that while those responsible for protecting us all, tell us to stay home and stay safe, not everyone can stay home. Our health care workers, those who ensure we have food on our tables, the people who keep the lights on and the streets safe and, yes, our funeral directors are all hard at work because we need them to be. 

If you can stay home, please do. We know it’s not easy but while you’re protecting yourself and those you love, you will also be helping to reduce the risk for a lot of people who we are all relying on to stay healthy and remain at work. Thanks for helping us all stay safe.

THANK YOU

We are grateful to everyone for their understanding as we continue to address this situation and seek the best ways to protect everyone. If you have any questions or concerns, please do not hesitate to contact us by phone (Paradise Row 634-7424 / Bay View 634-7425 / Kennebecasis 849-2119) or email: Info@BrenansFH.com